1. Acceptance of these Terms

By subscribing to, accessing or using the Oriente33 platform (oriente33.com), the Masonic Lodge (the “Customer”) agrees to these Terms of Service. If you do not agree, please do not use the service.

2. Description of the service

Oriente33 is a SaaS (Software as a Service) platform intended exclusively for Masonic Lodges, providing:

Management of members, Masonic records and documents.
Financial control: dues, charges and transactions.
Calendar of meetings, attendance and Masonic papers.
Internal communication by e-mail.
Administrative and audit reports.

Some features are available only to Lodges in Brazil, because they depend on local payment infrastructure (PIX and Mercado Pago) and on WhatsApp messaging. They are not part of the international plan and do not appear in your panel.

3. Account and responsibilities

The Customer is responsible for keeping access credentials confidential and for all actions performed under its account. Oriente33 is not liable for unauthorised access resulting from the Customer’s negligence.

The Lodge administrator is solely responsible for the accuracy and upkeep of the data of the members registered on the platform, and for ensuring that the processing of that data complies with the applicable data-protection laws and with the rules of the Grand Lodge or obedience to which the Lodge belongs.

4. Plans and payment

The service is offered as a monthly subscription. Prices, included features and the conditions of each plan are available at oriente33.com/en/pricing.

Subscriptions outside Brazil are billed in US dollars and processed by credit card through Stripe. Card details are handled by Stripe and never pass through our servers.
New Lodges get a 7-day free trial. No charge is made during the trial, and you may cancel before it ends at no cost.
Invoices more than 15 days overdue result in suspension of access.
There is no pro-rata refund for cancelling early within a period already paid for.

5. Acceptable use

The Customer must not:

Use the platform for unlawful or fraudulent purposes, or in ways that infringe the rights of others.
Attempt to access data belonging to other Lodges, or reverse-engineer the system.
Send bulk messages unrelated to the management of the Lodge (spam).
Share access with people not affiliated with the registered Lodge.

Oriente33 may suspend or terminate accounts that breach these conditions, with no right to a refund.

6. Availability and SLA

We aim to maintain 99.5% monthly availability, excluding scheduled maintenance windows (announced at least 24 hours in advance) and events beyond our control (third-party infrastructure failures, natural disasters, large-scale cyber attacks).

7. Intellectual property

All code, design, branding and content of the Oriente33 platform belong to its developers. The Customer acquires no rights over the software beyond the right of use licensed for the contracted period.

The data entered by the Customer (members, documents, financial records) belongs to the Customer. Oriente33 processes that data solely to provide the contracted service.

8. Limitation of liability

Oriente33 is not liable for financial losses, indirect damages or lost profits arising from failures of the platform. Our maximum liability in any case is limited to the amount paid by the Customer over the last 3 months of service.

9. Cancellation and data deletion

The Customer may cancel the subscription at any time from the administrative panel or by e-mail. After cancellation, data remains available for 30 days for export. After that period it is permanently deleted, as described in our Privacy Policy.

Individual members may request deletion of their data through the data deletion request form.

10. Changes to these Terms

Oriente33 may amend these Terms with at least 15 days’ notice by e-mail or through the panel. Continued use after the changes take effect constitutes acceptance of the new Terms.

11. Governing law and venue

Oriente33 is operated from Brazil. These Terms are governed by Brazilian law, and any disputes will be submitted to the courts of São Paulo, Brazil, except where mandatory consumer-protection law in the Customer’s own country provides otherwise.

12. Contact

Oriente33
E-mail: contato@oriente33.com
Website: oriente33.com